SERVICES
Improve an experience. Validate an investment. Strengthen a team. We’ll shape the work around the decision you need to make and the people it affects.
START WHERE IT MATTERS
A focused review, a research program or leadership through a bigger change. We shape the work around the decision you need to make.
Find where people hesitate, lose confidence or leave. Turn that friction into a clearer, more useful experience.
CX/UX strategy · Expert and heuristic reviews · Journey mapping · Information architecture · Service design · Prototyping and usability validation
You get: a clear diagnosis, prioritized improvements and practical direction for the next iteration.
Put the right questions in front of the right people. Give your team evidence to make the next decision with confidence.
Research strategy · Interviews · Ethnography · Surveys · Usability testing · Concept validation · Synthesis · ResearchOps
You get: useful findings, clear implications and recommendations connected to product and business decisions.
Make the opportunity clearer before the investment gets bigger. Align customer needs, business ambition and what the team can deliver.
Discovery · Product vision · Validation · Roadmaps · Prioritization · Experimentation · KPI and growth strategy
You get: a stronger product direction, a prioritized roadmap and a plan for learning what works.
Give people a shared direction and the support to act on it. Strengthen the practice as well as the work in front of it.
Executive advisory · Fractional leadership · Team mentoring · Practice development · DesignOps · Governance · Stakeholder alignment
You get: experienced leadership, clearer priorities and stronger ways of working.
Find the role AI should play in your product, research or workflow. Make it work for people, with human judgment built in.
AI product strategy · Human-AI interaction · AI-assisted research · Evidence synthesis · Prototyping · Evaluation · Responsible AI
You get: a practical use case, a way to test it and clear criteria for deciding what comes next.
HOW WE WORK
Work directly with me. Stay close to the evidence. Leave with decisions your team can act on.
Agree on the challenge, the people it affects and the decision the work needs to support.
Use the right mix of research, review and testing to understand the problem and evaluate the opportunities.
Turn the findings into clear priorities, practical recommendations and a plan your team can carry forward.
FLEXIBLE BY DESIGN
Bring me in for a focused challenge, a longer partnership or fractional leadership. We’ll agree on scope, deliverables and a realistic timeline before the work begins.
Rates range from $65–$200/hour, depending on the engagement and its duration. Longer contracts, nonprofits and small businesses may receive preferred rates.
Discuss your challengeFAQ
I work on focused expert reviews, research and validation, experience and product strategy, roadmaps, executive advisory and fractional leadership.
I select the methods that answer the question: interviews, ethnography, surveys, journey mapping, expert review, usability testing, prototyping, benchmarking and synthesis.
A focused review can be short; research, product strategy and transformation require more time. We set a realistic schedule after agreeing on scope, participants and decisions.
Depending on the engagement: research findings, prioritized opportunities, journeys, prototypes, usability evidence, product roadmaps, design principles or leadership support.
See the engagement options and published rates above. We agree on scope, deliverables and timeline before work begins. Review engagement options and rates
Yes. I work with product, design, research, engineering, marketing and leadership teams, complementing their strengths and making decisions easier to act on.
LET’S TALK
From optimizing an existing digital experience to shaping a new one from scratch, I work with your team to meet customer needs and grow your business. Tell me what you’re trying to change; I’ll reply personally with a practical next step.
Tara@voxie.co